by support | Nov 2, 2010 | Uncategorized
In order for your views to have value when it is your turn to speak, you need to show your listener(s) that you value them so they will appreciate you. 1.Remember and use names: make a point of storing up the name of someone you meet for the first time and use the...
by support | Nov 2, 2010 | Influencing Skills, Interpersonal Communication
“Nature gave us one tongue and two ears so we could hear twice as much as we speak. ” Epictetus In his book, “Emotional Intelligence” (1995), author Daniel Goleman talks about the skill of non-defensive listening and speaking. He says, “The most powerful...
by support | Nov 2, 2010 | Uncategorized
“Persuasion is the art of getting people to do something they wouldn’t ordinarily do if you didn’t ask.” Aristotle From ancient Greece to the late 19th Century, building rhetorical skills was a central part of Western education, filling the need to train...
by support | Nov 2, 2010 | Uncategorized
Persuade: (1) cause to believe: convince (2) a. induce b. lure, attract, entice etc. Definition from the Oxford English Dictionary A word can have several shades of meanings and many implications – and not all of the Oxford English Dictionary’s definitions (above) of...
