by support | Apr 18, 2011 | Uncategorized
“Enriched communication is the essence of motivation and commitment.” Sue Knight, NLP at Work We have chosen three of the most important ways you can enrich your communication, appealing to the eyes, ears and feelings of your listeners with your choice of words....
by support | Apr 18, 2011 | Influencing Skills, Interpersonal Communication
“Rapport: a process of establishing and maintaining a relationship of mutual trust between two or more parties.” Genie Z Laborde We all know that communication is about more than the content level. Empathy and mutual understanding can do a lot to build the...
by support | Apr 18, 2011 | Influencing Skills, Personal Mastery
Achieve success or avoid failure? Do you work towards or strive to move away from something? This very powerful filter – away from or towards – influences our preparation for, and commitment to, goals and our subsequent likelihood of achieving what we want. Like...
by support | Apr 18, 2011 | Uncategorized
If influencing others isn’t luck or magic – could it be science? Robert Cialdini has spent 30 years studying how people are influenced. His work is both compelling and ethical and proven by scientific methodology. In writing his book, Influence: The Psychology of...
