by Maureen Steele | Apr 3, 2018 | Communication skills for leaders, Mastering Workplace Challenges, Skills For Personal Business Success
What is feedback? The information given to an individual or a group about its prior behaviour and the consequent impact, so that the individual or group may adjust or reinforce its current and future behaviour to achieve a mutually agreed or desired result. There are...
by Maureen Steele | Apr 3, 2018 | Interpersonal Communication, Mastering Workplace Challenges
Many people avoid feedback at all costs and view any review of their performance at work with fear and trepidation. Whilst there is clearly a need for those who are tasked with giving feedback to develop their skills and competences in this area, the truth is that a...
by Maureen Steele | Apr 3, 2018 | Coaching, Communication skills for leaders
Prepare to step into a coaching role and switch from just telling to asking There is always likely to be some resistance to top-down solutions no matter how well-intentioned – and this is definitively one of the limitations of the STAR model. The approach of the...
