Communication Skills Test

I prefer not to interrupt other people when they are speaking.

When I speak, people usually understand what I mean.

I tend not to make eye contact with the person I am speaking to.

I usually have a clear idea of what I want to achieve and how to express this to others.

In conversation, I pay attention to the non-verbal signals (body language, posture, voice and tone) of others.

When someone is speaking to me, I often think of something else.

I find that people are often receptive to my ideas and suggestions.

I ask questions to encourage others to contribute their thoughts and ideas to a conversation.

I find it hard to accept that not everyone sees things the way I do.

I am aware of the impact my own non-verbal signals have on how my message is received and understood.

I check with my listeners from time to time to see if they have understood me correctly.

I am not concerned about what others may already know or expect and see no need to adapt what I have to say.

Others view me as critical and judgemental.

If I commit to doing something, I follow through on my promise.

I am uncomfortable with silence and quick to fill gaps in the conversation.

I know how to offer fair and constructive feedback when others express their thoughts and ideas.

I am generally interested in other people and what they have to say.

I find it hard to build consensus when it is needed.

I frequently have to explain things several times in order to get what I have asked for.

What I say is more important than how I say it.