by Maureen Steele | Apr 3, 2018 | Interpersonal Communication, Mastering Workplace Challenges
Many people avoid feedback at all costs and view any review of their performance at work with fear and trepidation. Whilst there is clearly a need for those who are tasked with giving feedback to develop their skills and competences in this area, the truth is that a...
by Maureen Steele | Apr 3, 2018 | Coaching, Communication skills for leaders
Prepare to step into a coaching role and switch from just telling to asking There is always likely to be some resistance to top-down solutions no matter how well-intentioned – and this is definitively one of the limitations of the STAR model. The approach of the...
by Maureen Steele | Oct 10, 2017 | Mastering Workplace Challenges, Personal Mastery
This article and the tips in it have been contributed by our guest writer, Alysoun Sturt-Scobie. Perhaps sport and raising children have similarities to managing individuals and teams. When a child is learning to walk I imagine that you would want to encourage them to...
by Maureen Steele | Oct 10, 2017 | Communication For The Future, Personal Mastery
“You can’t go back and change the beginning, but you can start from where you are and change the ending” CS Lewis When I applied to compete in the round the world yacht race, I had never sailed before. When I completed my application, I nearly typed “I can’t sail” and...
by Maureen Steele | Oct 10, 2017 | Interpersonal Communication, Personal Mastery
…and how to get there! This article and the tips in it have been contributed by our guest writer, Alysoun Sturt-Scobie. How often have you said to your partner (or vice versa) something along the lines of “It’s cold in here,” and they disagree with you....