by Maureen Steele | Nov 13, 2019 | Communication Essentials, Interpersonal Communication
Summarising is concrete skill that, like paraphrasing, is built upon mindful listening and produces exactly the same benefits as paraphrasing does. The very act of summarising boosts your mindful listening ability and it will become easier the more you practise....
by Maureen Steele | Nov 13, 2019 | Communication Essentials, Interpersonal Communication
Paraphrasing can be defined as: The act of reflecting back what you have heard using the words of the speaker as much as you possibly can. In order to paraphrase well, you must pay attention to what the other person is saying. This in itself already...
by Maureen Steele | Nov 13, 2019 | Communication Essentials, Interpersonal Communication
Both paraphrasing and summarising require you to re-state what has already been said, reflecting back and using the words of the speaker (s) as much as is possible. Paraphrasing focuses on the immediately preceding discourse, summarising pulls together the most...
by Maureen Steele | Jun 30, 2016 | Communication Essentials, Influencing Skills, Interpersonal Communication
Words not only express ideas and contain information but many also transmit emotion. Just try reading the words below, one line at a time and see how they make you feel. Happiness Healthy Success Celebration Misery ...
by support | Jan 14, 2011 | Communication Essentials, Interpersonal Communication, Presentations And Public Speaking
If you thought what you actually say has the most impact on those you meet, then think again. The non-verbal factors such as facial expression and gestures, combined with your voice tone and all it expresses, far outweigh the appropriateness of your word choice when...