by Maureen Steele | Jul 22, 2019 | Communication skills for leaders, Interpersonal Communication, Non-verbal Communication
How do you feel about silence in a conversation? Some of you reading this are thinking: “Great, more opportunities for me to talk!” Others are more likely thinking: “That doesn’t happen very often”. Then there are those who probably feel uncomfortable with any sort of...
by Maureen Steele | Apr 3, 2018 | Communication skills for leaders, Mastering Workplace Challenges, Skills For Personal Business Success
What is feedback? The information given to an individual or a group about its prior behaviour and the consequent impact, so that the individual or group may adjust or reinforce its current and future behaviour to achieve a mutually agreed or desired result. There are...
by Maureen Steele | Apr 3, 2018 | Coaching, Communication skills for leaders
Prepare to step into a coaching role and switch from just telling to asking There is always likely to be some resistance to top-down solutions no matter how well-intentioned – and this is definitively one of the limitations of the STAR model. The approach of the...
by Maureen Steele | May 16, 2017 | Coaching, Communication skills for leaders, Communication Strategies For Leaders
Acquiring the right mindset for using leadership coaching skills as a leader is a conscious decision and a choice that must be actively made. It presupposes that you stand firmly behind the belief that a coaching approach adds value, that the other person has...
by Maureen Steele | May 16, 2017 | Coaching, Communication skills for leaders, Communication Strategies For Leaders
Without mindful listening it is simply not possible to extract what is important from what is said and to make the kind of connections that are needed for you to be effective as a leader who coaches. There is little point in perfecting your questioning skills...
by Maureen Steele | May 16, 2017 | Coaching, Communication skills for leaders, Communication Strategies For Leaders, Uncategorized
As a leader, it may be easy to impress with your knowledge but finding the right words at the right time to ask a great coaching question that focuses the attention of the listener where it most needs to be is a tough call. Why is this? Often, neither the person who...
