by Maureen Steele | May 25, 2021 | Mastering Workplace Challenges, Skills For Personal Business Success
What is a BATNA? BATNA stands for Best Alternative to a Negotiated Agreement – what you will walk away with if negotiation fails or the parties cannot agree. Let’s explain this with an example. Jill needs a car, so she’s negotiating with Jack to buy his. Jack is...
by Maureen Steele | May 18, 2021 | Mastering Workplace Challenges, Skills For Personal Business Success
When it comes to choosing a negotiating style, the choice is often seen as being between cooperation or competition. In reality, research and practice have demonstrated that neither of these two styles has a monopoly on effectiveness. Effectiveness in negotiation does...
by Maureen Steele | May 25, 2020 | Communication For The Future, Mastering Workplace Challenges, Skills For Personal Business Success
There is nothing new about video calls and virtual meetings. What is new (and trending upwards) is the frequency with which they are now happening. They provide the perfect antidote to a world in which travel is restricted and in which even those who work in the same...
by Maureen Steele | Sep 7, 2018 | Mastering Workplace Challenges, Personal Mastery, Skills For Personal Business Success
Even when you are on top of your to-do list and hitting your deadlines, life at work in a fast-paced environment can still be stressful. For example, you may be constantly under pressure to make decisions without a lot of time to consider the likely impact; or you may...
by Maureen Steele | Sep 7, 2018 | Mastering Workplace Challenges, Personal Mastery, Skills For Personal Business Success
“It is not enough to be busy…The question is: what are we busy about?” Henry David Thoreau A tale of time (mis)spent A recent coaching client complained that she works long hours, and struggles to fit everything into the working day. Her days at work are either taken...
by Maureen Steele | Apr 3, 2018 | Communication skills for leaders, Mastering Workplace Challenges, Skills For Personal Business Success
What is feedback? The information given to an individual or a group about its prior behaviour and the consequent impact, so that the individual or group may adjust or reinforce its current and future behaviour to achieve a mutually agreed or desired result. There are...