Mastering Workplace Challenges
Understand the diverse and complex nature of the workplace and be proactive in shaping how things are done
How teams work
Understand how a group evolves into a cohesive unit
Diversity and cross-cultural challenges
Learn how to value an inclusive workplace
Change can be good
Find out how to thrive in times of change
Relationships and rapport
Appreciate the importance of building great relationships
Achieving results
Know your goal and how to achieve it
Bigger thinking matters
Develop your ability to come up with ideas
Skills For Personal Business Success
Develop the skills and competences you need to be successful and enhance your performance in key areas
Meeting management
Acquire processes and techniques that make meetings more efficient
Getting to “Yes”
Be more effective when you have to persuade, sell or negotiate
Presentations that deliver
Organise, design and deliver great presentations
Communication across channels
Use the written and spoken word to influence, inform and impress
Communicating in a virtual world
Achieve balance and keep technology in its place when you operate remotely
Project management
Be on top of process, manage communication and deal with conflict
Personal Mastery
Become aware of what you do, how you do it and lead yourself towards your goals and outcomes
Manage the inner voice
Find out how to be more pro-active, overcome obstacles and open up new choices
Stay resourceful under pressure
Develop strategies and principles to improve your efficiency at work
Outcomes and beliefs of excellence
Work towards what you want to achieve – positively and with enthusiasm
Perform beyond your expectations
Reach and liberate the confident communicator within you
Be your own coach
Acquire good practise and habits to keep you moving forwards
Applying mindfulness
Adopt and develop principles that enable you to stay calm and focused
Personal Presence
Develop your personal impact, play to your strengths and boost your ability to make a great impression
Maximise your vocal power
Optimise the influence of your voice and your ability to convince and persuade
Secrets of non-verbal communication
Read the signs AND ensure your own signals send out the right message
Build positive workplace relationships
Build, manage and maintain positive and meaningful workplace relationships
Winning ways with rhetorical skills
The art of using language effectively and persuasively
Personal presence for job seekers
Look, talk, think, act and write in ways that boost your credibility
Personal presence for entrepreneurs
Explore and develop your own unique and personal brand
Communication Strategies For Leaders
Understand why being a great communicator is critical for leadership success and hone your skill set
Leadership styles: theory and practise
Build your awareness of the palette of leadership styles and boost your flexibility
Compelling visions for yourself and others
Create positive solutions and communicate your vision to the team
Foster beliefs of excellence
Understand the critical importance of beliefs and values in driving excellence
The coaching leader
Apply coaching skills and techniques to maximise performance and engagement
The innovative leader
Cultivate the habits of innovative leaders to foster a culture of creativity
Charismatic speaking skills
Enhance your ability to deliver motivating and inspiring talks
Responding To Change And Transition
Make the most of change and welcome it as a good thing – master the challenges of transition
Survival strategies for change
Boost your ability to deal with the increased stress that change can bring
Leading others through change
Anticipate the impact of change – respond and manage the transition
Drive and respond to personal change
Develop values and beliefs that enable you to welcome and master change
Empowering positive change
Change is inevitable – make it your friend and cultivate the right kind of change
Manage career change and transition
Establish meaningful goals and develop strategies, tactics and skills to achieve them
The dynamics of change
Understand how change works and prepare to deal with it successfully
Interpersonal Communication
Master the essentials for communication success – even in difficult circumstances
Dealing with difficult questions and hostile audiences
Anchor in techniques and skills that support you when the going gets tough
The power of your questions to shape the dialogue
Understand the anatomy of questions and power up your questioning skills
How to hold difficult conversations
Manage the conversations you don’t want to have but HAVE to have
Principles of persuasion and influence and how to apply them
Be a positive and ethical persuader with WIN-WIN in mind
Effective feedback and efficient instructions
Explore and apply practical and simple guidelines that really work
The secrets of good listening
Find out how to adopt mindful listening as a way of being and appreciate the benefits
Communication Essentials
You can’t NOT communicate, so make your communication choices good ones
Communication basics
How communication works: mechanics and principles
Constructing clear messages
Be sure that the message received is the same as the one you think you have sent
Outcome thinking and goal setting
Set your goals and keep them in mind at every step
Principles of clarity and precision
Find out how to strengthen the relevance and clarity of your messages across all channels
WIN-WIN communication
Anticipate and match the interests and expectations of the listener
Business writing skills
Use the written word to influence, inform and impress
Communication For The Future
Old ways of thinking and communicating are getting diminishing returns – be future ready and stay ahead of the game
Harnessing the power of the team for innovation
Ingredients to foster a culture of idea generation and how teams work at their best
Coaching conversations that drive Innovation
Step into a coaching role to drive and manage the innovation process
Bigger thinking and how to foster it
Become a catalyst for top performance, creativity and idea generation
Train creative fitness (in yourself and your team)
Find new ways to come up with new ideas and unlock hidden potential
Effective ways to work with and manage remote teams
Apply the kind of communication essential to get the best out “virtual” teams
Diversity and inclusion
Insights and actions to empower people and benefit from the richness that diversity brings