by Maureen Steele | May 16, 2017 | Coaching, Communication skills for leaders, Communication Strategies For Leaders, Uncategorized
As a leader, it may be easy to impress with your knowledge but finding the right words at the right time to ask a great coaching question that focuses the attention of the listener where it most needs to be is a tough call. Why is this? Often, neither the person who...
by Maureen Steele | Nov 7, 2016 | Interpersonal Communication, Mastering Workplace Challenges
It is sad but true – some people are good at pulling the wool over the eyes of others, and many get away with it for a very long time before being caught out. And while it is possible – in the words of the old saying – to fool some of the people some...
by Maureen Steele | Nov 7, 2016 | Influencing Skills, Interpersonal Communication, Presentations And Public Speaking, Skills For Personal Business Success
In this 2009 video Sheryl Sandberg, American technology executive, activist, and author reflects on the importance of authentic communication when it comes to being successful. In her view (and we tend to agree), your expertise alone will not get you to where you want...
by Maureen Steele | Nov 7, 2016 | Influencing Skills, Interpersonal Communication, Personal Mastery, Personal Presence
The word authentic carries with it a number of meanings and implications. First of all, authentic literally translates to “real” or “genuine”. Philosophically and psychologically speaking, it is a term used to describe the degree to which a person is true to his or...
by Maureen Steele | Jun 30, 2016 | Communication Essentials, Influencing Skills, Interpersonal Communication
Words not only express ideas and contain information but many also transmit emotion. Just try reading the words below, one line at a time and see how they make you feel. Happiness Healthy Success Celebration Misery ...
by Maureen Steele | Jun 30, 2016 | Influencing Skills, Interpersonal Communication
Metaphors and analogies are very powerful tools in communication. If you can encourage people not just to hear you but to see, feel and experience what it is you are talking about then your message will be stronger. This kind of enhancement also means that listeners...
by Maureen Steele | Jun 30, 2016 | Influencing Skills, Interpersonal Communication
When your goal is to be influential and get people on your side, choosing your words carefully is critical if you want to shape the way people respond to you. Careful repackaging of words and expressions that for some could have negative connotations is a skill that...
by Maureen Steele | Apr 16, 2016 | Responding To Change and Transition
The Transition Model was created by change consultant, William Bridges, and was published in his 1991 book “Managing Transitions”. The main strength of the model is that it focuses on transition, not change. The difference between these is subtle but...
by Maureen Steele | Apr 16, 2016 | Mastering Workplace Challenges, Responding To Change and Transition
Reactive organizations – and the people who work in them – are driven by circumstances and their environment. They are acted upon, rather than taking control and being in control. In a reactive organization, it should come as no surprise to find that...
by Maureen Steele | Apr 16, 2016 | Personal Mastery, Responding To Change and Transition
People who deal naturally well with change tend to have some important common skills and abilities. What can you learn form them when it comes to your own change challenge? 1. Those who naturally deal well with change tend to have a high ambiguity threshold Our Tip:...
