The Training Box
enabling people to be better communicators

Training Box Newsletter, October 2011

Be prepared to handle questions from your audience

As you practise and gain experience as a speaker and presenter, your confidence in your ability to do a good job in delivering your material will grow. However, even those with a lot of experience often feel unsure about how to prepare for questions, manage interruptions and worry about losing control. Start the “back to school” months by following our tips to reduce the potential risks and have some sensible strategies in place.

Tips out of The Training Box

Analyse your audience

Analyse your audience
The best defence against unwanted questions is a presentation or talk that holds the attention of the audience by meeting their needs and interests. more »


Prepare for questions

Prepare for questions
It may not possible to prepare for all eventualities and all questions, but that doesn’t mean you shouldn’t try. more »

Deal with the unexpected

Deal with the unexpected
Rather than expending energy on worrying about what could go wrong, invest some time in preparing yourself to deal confidently with the things you cannot plan for.. more »

The Training Box Quick Fix

Audiences often have unspoken questions in their minds and become frustrated if the speaker neglects to answer them. You don’t have to be a mind-reader to make a calculated guess at these questions and build in the responses without waiting to be asked:

Quick Fixes

1. Unspoken questions about YOU: audiences want basic facts about the speaker that will build their confidence in your credibility. Give them appropriate information and tell them what makes you uniquely qualified to talk about your subject.  

2. Unspoken questions about the topic: audiences don’t just want endless information, they want to be drawn in. Tell them why the topic is important for them and what makes it especially relevant for THEIR goals.

3. Unspoken questions about what happens next: audience hate to be left in the dark or confused. Always be clear about what you are asking them to do or in outlining the next steps i.e. who will do what/when.

 

If you enjoyed reading this newsletter and found our tips useful, why not forward it to your colleagues, friends and families? 


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